Effective date: 1 June 2026
This Privacy Policy explains how VJC Partners Private Limited (“VPPL”, “VJC”, “we”, “us” or “our”) collects, uses, stores, discloses and protects personal information through our website, enquiry forms, meeting bookings, email communications, recruitment forms and client onboarding interactions.
VJC is an India-based Smartsourcing firm working with Australian accounting firms. We provide accounting, bookkeeping, payroll, year-end compliance, tax compliance, SMSF support and related accounting support services. In handling personal information provided by our Australian accounting-firm clients, we apply contractual, technical and operational controls designed to support those clients in meeting their obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Personal information collected through this website is also handled in accordance with applicable Indian privacy laws, including the Digital Personal Data Protection Act 2023 (DPDP Act), to the extent those laws apply to website data collection and processing.
This policy applies to website visitors, prospective clients, client contacts, suppliers, job applicants and other people who interact with VJC through our website or business communication channels.
1. What personal information we collect
The type of personal information we collect depends on how you interact with us. It may include:
- Contact details: name, email address, phone number, business name, role, location and communication preferences.
- Business enquiry information: details about your accounting practice, service requirements, software stack, workload, preferred engagement model and any information you choose to provide in forms, calls or emails.
- Meeting and communication information: meeting booking details, call notes, email correspondence and records of discussions with VJC representatives.
- Recruitment information: resume/CV, qualifications, work history, professional registrations, references, interview notes and other information provided by job applicants.
- Service-related information: information provided by Australian accounting-firm clients for onboarding, scoping or service delivery, including client files, accounting data, tax data, payroll information, workpapers, government identifiers or other confidential information where required for authorised work.
- Technical and website information: IP address, browser type, device information, pages visited, form submissions, cookie information, analytics data and website usage patterns.
We usually receive end-client information from the Australian accounting firm that engages us. We do not contact an accounting firm’s clients directly unless the firm instructs us to do so in writing.
2. How we collect personal information
We may collect personal information when you:
- submit an enquiry through our website;
- book a meeting through Microsoft Bookings or another approved scheduling tool;
- send us an email, call us, message us or interact with us through business social media channels;
- apply for a role or submit recruitment information;
- enter into, or enquire about, a service arrangement with VJC;
- give us access to approved cloud accounting, practice management, document management, payroll, SMSF or tax software for authorised work; or
- visit our website, where cookies or analytics tools may collect technical usage information.
Where practical, we collect information directly from you or from the accounting firm that has engaged us. Where information relates to an accounting firm’s end client, we rely on the accounting firm to have the necessary authority, notice or consent to provide that information to VJC.
3. Why we use personal information
We use personal information for the following purposes:
- responding to enquiries and meeting requests;
- assessing whether VJC is the right fit for a prospective client firm;
- preparing proposals, service scopes, onboarding documents and commercial communications;
- delivering accounting, bookkeeping, payroll, tax compliance, SMSF and related support services;
- managing our relationship with client firms, including communications, invoicing, service updates and quality review;
- processing job applications and managing recruitment;
- operating, securing, maintaining and improving our website and systems;
- meeting legal, regulatory, professional, contractual, audit and risk-management obligations; and
- sending limited B2B updates to business contacts, with the option to unsubscribe or opt out.
We do not sell personal information. We do not use an accounting firm’s client information for unrelated marketing or direct promotion to that firm’s clients.
4. Client service information
When an Australian accounting firm engages VJC, the firm may provide personal information and confidential information relating to its clients, staff, suppliers or business operations. Depending on the service, this may include names, addresses, contact details, tax information, payroll records, bank transaction data, invoices, workpapers, superannuation/SMSF information, identity documents, business records and government identifiers.
We use this information only for authorised work, in accordance with the client firm’s instructions, the relevant service agreement and VJC’s internal privacy, confidentiality and data handling procedures.
5. Overseas processing and applicable privacy laws
VJC is based in India. Personal information may be accessed, processed or stored in India and through approved cloud service providers. Where Australian accounting-firm clients provide personal information to VJC, we apply contractual, technical and operational controls designed to support those clients in meeting their obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including APP 8 (cross-border disclosure of personal information).
Client firms are responsible for obtaining any notices, consents or engagement-letter permissions required under their own privacy, professional and tax-practitioner obligations before providing client information to VJC.
Personal data collected through this website is handled in accordance with applicable Indian privacy laws, including the Digital Personal Data Protection Act 2023 (DPDP Act), to the extent those laws apply to website data collection and processing. VJC does not conduct client-service operations through this website; the website is used for enquiries, meeting bookings, recruitment and general business communications only.
6. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our controls may include:
- role-based access and need-to-know permissions;
- multi-factor authentication where supported;
- secure cloud storage and approved business systems;
- password, device and endpoint controls;
- restricted use of personal devices and removable media;
- confidentiality obligations for employees, contractors and vendors;
- security monitoring, backup and recovery processes;
- staff training and internal data handling procedures; and
- incident escalation and breach response procedures.
No system is completely risk-free. If we become aware of an actual or suspected privacy incident affecting a client firm’s information, we will take steps to contain the incident and notify the relevant client firm in accordance with our contractual and legal obligations.
7. Third-party service providers
We may use trusted third-party service providers to support our website, communications, scheduling, analytics, cloud storage, client delivery, security, professional advice and business operations. These may include website hosting providers, Microsoft 365, Microsoft Teams, Microsoft Bookings, analytics tools, CRM systems, accounting and practice-management software, cloud storage providers, auditors, legal advisers and IT/security providers.
We only share personal information with service providers where reasonably necessary for the purpose for which the information was collected, or where required or permitted by law. We require service providers to handle personal information under appropriate confidentiality, privacy and security obligations.
8. Cookies and analytics
Our website may use cookies, analytics tools and similar technologies to operate the site, remember preferences, understand website traffic, improve user experience, monitor website performance and support security. Cookies may collect technical information such as IP address, browser type, device details, pages visited and time spent on pages.
You can usually adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
9. Direct marketing and opt-out
We may send limited B2B communications to practice owners, accounting-firm contacts and business contacts who have interacted with VJC or where permitted by law. You can opt out of marketing communications at any time by using the unsubscribe option in our emails or by contacting us.
10. Recruitment information
If you apply for a role with VJC, we use your information to assess your application, verify qualifications or experience, conduct interviews, complete reference checks where appropriate, and manage recruitment decisions. We may retain recruitment information for future opportunities unless you ask us not to, subject to legal and business requirements.
Unless you ask us to delete your information earlier, we retain recruitment information for up to 24 months from the date of your application, after which we take reasonable steps to delete or de-identify it, subject to legal and business requirements.
11. Retention and deletion
We keep personal information only for as long as reasonably required for the purpose for which it was collected, including service delivery, relationship management, recruitment, legal, tax, audit, regulatory, insurance, dispute-resolution and record-keeping purposes. When information is no longer required, we take reasonable steps to delete, de-identify or securely archive it, subject to legal and contractual requirements.
12. Access, correction and privacy enquiries
You may request access to, or correction of, personal information that we hold about you. In some cases, we may need to verify your identity or refer the request to the Australian accounting firm that controls the relevant client relationship or file.
For privacy enquiries, requests or complaints, contact:
- Data Protection Officer: dpo@vjcpartners.com
- General service enquiries: csp@vjcpartners.com
We will review privacy enquiries and complaints and respond within a reasonable time. If the matter relates to an Australian accounting firm’s client information, we may coordinate with the relevant firm before taking action.
If you are not satisfied with our response to a privacy enquiry or complaint, you may lodge a complaint with the Data Protection Board of India, established under the Digital Personal Data Protection Act 2023.
13. Data breach response
If we become aware of an actual or suspected privacy incident, we will take reasonable steps to contain the incident, preserve relevant evidence, assess the impact, notify affected client firms where applicable, and support any investigation or notification process required by law or contract.
Where a privacy incident affects personal information provided to VJC by an Australian accounting-firm client, and the incident may trigger that firm’s obligations under the Notifiable Data Breaches (NDB) scheme in Part IIIC of the Privacy Act 1988 (Cth), VJC will promptly notify the client firm and provide reasonable assistance to support the firm’s assessment, containment and notification process.
Unless legally required or expressly authorised, VJC will not notify a client firm’s end clients directly. The relevant accounting firm usually maintains the direct client relationship and controls end-client communications.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, systems, legal requirements or privacy practices. The latest version will be published on our website with the updated effective date.
15. Contact
- Website: www.vjcpartners.com
- Data Protection Officer: dpo@vjcpartners.com
- General enquiries: csp@vjcpartners.com